Alutiiq Computer Programmer III - USNH Yokosuka in Yokosuka, United States
Computer Programmer III - USNH Yokosuka
COMPUTER PROGRAMMING SUPPORT SERVICES USNH YOKOSUKA.
Contractor shall manage three separate IT Help Desk stations, assisting in managing the Clinical Support division by assuring smooth integration of services to support all clinical information systems in the Command.
Contractor shall receive technical assistance request calls via telephone, electronic mail, paper mail, facsimile, and in-person requests.
Contractor shall screen, analyze and resolve a variety of hardware and software problems and other system user requests, assist users in overcoming functional problems by providing diagnosing assistance including, but not limited to resolving software and network problems, analyzing user permissions and freeing user devices from software/hardware lockup status.
Contractor shall also carefully record and document all technical assistance requests, producing and maintaining regular historical reports of department workload. Additionally, contractor shall detect and report any abuse of information systems by users, and re-direct assistance requests to proper system specialists, network and database administrators, Automated Information Systems (AIS) security officers, training coordinators as applicable, and shall assist in major software installations and upgrades.
Contractor personnel shall possess the necessary computer programming knowledge and skills necessary to carry out all assigned Help Desk duties, including knowledge of Microsoft Windows, the Microsoft Office Suite, Microsoft Exchange Server Administrator, the Composite Health Care System (CHCS), Windows networking concepts such as Windows NT/2000 Server, Active Directory and use of Ethernet in the local area network.
Security Clearance: Must have a Secret Clearance at a minimum for this position.
Certification: Current CompTIA Security +
Contractor personnel shall possess the necessary knowledge and skills necessary to carry out all assigned duties.
Please note that pursuant to a government contract, this position requires U.S. Citizenship status.
Yokosuka, Kanagawa, Japan
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, sexual orientation, gender expression or identity, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws (“protected status”). Our management team is dedicated to ensuring the fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.